Politik om beskyttelse af persondata

Last Updated: August 5, 2025

At Portrait By Numbers, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website or make a purchase from portraitbynumbers.com (the “Site”).

We are dedicated to safeguarding your information and ensuring that your privacy is respected at every stage of your experience with us.

1. Personal Information We Collect

When you visit Portrait By Numbers, we collect certain types of personal information to help us provide a seamless shopping experience, process your orders, and offer effective customer support.

This information may include, but is not limited to:

  • Personal Details: Such as your name, shipping and billing addresses, phone number, and email address—especially when you create an account or place an order on our Site.
  • Purchase Information: Details related to your transactions with us, including order history, payment method, and billing information.

We may also collect additional information when you reach out to our support team for assistance, in order to better address your questions and improve your experience.

2. How We Use Your Personal Information

We use the personal information we collect from you to ensure a smooth, secure, and personalized experience. This includes:

  • Order Fulfillment: To process your payments, prepare and ship your orders, and provide order confirmations and invoices.
  • Customer Communication: To contact you regarding your purchases, respond to inquiries, and provide updates about your account or order.
  • Marketing & Updates: To send you information, promotions, or personalized advertising about our products, special offers, and services—only where permitted by applicable laws or your preferences.

3. Sharing Your Personal Information

We respect your privacy and do not sell or rent your personal information. However, we may share your information with trusted third parties, strictly for the purposes outlined in this Privacy Policy.

For example, we share necessary details with:

  • Payment Service Providers: To securely process your transactions.
  • Financial Institutions and Fraud Prevention Partners: To validate payments and prevent unauthorized activity.

These partners are only given access to the information required to perform their functions and are contractually obligated to handle your data in accordance with applicable privacy laws.

4. Do Not Track

Some web browsers offer a "Do Not Track" (DNT) signal that you can enable to indicate your privacy preferences. At this time, Portrait By Numbers does not respond to DNT signals, as there is no universally accepted standard for handling them.

However, we are committed to respecting your privacy and provide alternative mechanisms to control the collection and use of your data, including cookie preferences and opt-out options where applicable.

5. Children’s Privacy

Our website and services are intended for a general audience but are not directed toward children under the age of 14. We do not knowingly collect, use, or disclose personal information from anyone under 14 years of age.

If we become aware that we have inadvertently collected personal information from a child under 14 without verified parental consent, we will take immediate steps to delete that information from our records.

6. Data Security

At Portrait By Numbers, we take the security of your personal information seriously. We have implemented physical, technical, and administrative safeguards to help prevent unauthorized access, ensure data integrity, and protect the information we collect online.

These security measures are tailored to the sensitivity of the data we handle and are designed to keep your personal information safe throughout your interaction with our Site.

7. Data Retention

When you place an order through our Site, we retain your order information in our records for as long as necessary to fulfill our business and legal obligations—unless you request that we delete this data.

You may contact us at support@portraitbynumbers.com at any time to request the removal of your personal information, subject to any legal or regulatory requirements.

8. Your Rights

You have the right to access the personal information we hold about you and to request that it be corrected, updated, or deleted. If you wish to exercise any of these rights, please contact us at support@portraitbynumbers.com. We’re here to help ensure your data is accurate and handled with care.

9. Changes to This Policy

We may revise this Privacy Policy from time to time to reflect updates to our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and we encourage you to review the policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions about our privacy practices, need more information, or wish to file a complaint, please feel free to contact us at support@portraitbynumbers.com. or,  Contact Us. Our team is here to assist you.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or service offerings. When we do, we will revise the “Last Updated” date at the top of this page. Your continued use of our website or services after these updates constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your information.